Custom web applications built around how you work.
Before we build anything, we spend time in your business. We talk to your team, see how the work really gets done, and build around that.
What would you like to work better?
Manual processes, spreadsheets that don’t talk to each other, information you can’t get to when you’re out of the office. Most of the systems we build start with one of these.
Your Access database, rebuilt for how you work now.
Replacing old Microsoft Access databases is the thing we’re asked for most right now. We move your data across, keep what works, and rebuild it as a system your team can use in a browser, in the office, at home or on site.
- Your existing data moved across
- Works in any browser, on any device
- The right access for each person
- Connected to the tools you already use
Every lead and customer in one place.
Instead of enquiries spread across inboxes and spreadsheets, your team sees every lead and customer in one place, with what needs to happen next. You start the day with everything ready to work on.
- Enquiries collected in one place
- Everyone working from the same information
- Follow-ups that don’t rely on memory
- Works in the office, at home or on site
Your systems talking to each other.
If your team copies the same information from one system into another, we connect them so it only has to be entered once. We regularly connect to Xero, Stripe, PayPal, Royal Mail and Zoho.
- Invoices that reconcile themselves
- Orders and payments in one place
- Less copying and pasting
- Fewer mistakes from typing things in twice
The numbers you need, without building a spreadsheet.
Rather than pulling figures together by hand every week or month, your reports come straight from the system and are up to date whenever you look.
- Reports built from your live data
- The figures your business actually uses
- Dashboards for the people who need them
- The right access for each person
Something that doesn’t fit a box.
Most of what we build has no off-the-shelf version. It’s rare that something can’t be built, so tell us how you’d like it to work and we’ll be honest about the best way to do it.
- Built from scratch around your process
- Honest advice on the best approach
- A dedicated project lead throughout
- Hosted and looked after by us
Your team has workarounds nobody’s written down. We find them before we build anything.
Some of the systems we’ve built.
Every system is different, but most of what we’re asked for starts as one of these.
Customer and staff management
Customers, staff and the work between them in one place, so everyone’s working from the same information.
Built for SWIP, Aldi
Bookings and accounts
Bookings, management and accounts combined into one panel, used by a UK head office and by staff working in-resort.
Built for Artemis Travel: 600% increase in booking conversions
Stock and deliveries
Crates and stock tracked from warehouse to delivery, with a record of where everything is.
Built for Stofix: 3 warehouses now supported by Stotrack
eCommerce and online learning
Health and safety documents and online courses, sold and delivered through one platform.
Built for HSE Docs
Membership management
A members’ area with courses and exclusive content, run from one place.
Built for The Curly Hair Project: 132% year-on-year growth in online course purchases
A working demo is the easy part.
Anyone can now produce a screen that looks like an app. What makes it safe to run your business on is everything behind it.
How your business really works
Time with your team comes before any code.
Who can see and change what
User roles and permissions for every part of your team.
Your existing data, moved across
From Access, spreadsheets or an old system.
Connected to the tools you use
Xero, Stripe, PayPal, Royal Mail, Zoho and more.
Tested with real data and real users
Including what happens when things go wrong.
Hosted, backed up and looked after
In our UK data centres, supported by the team that built it.
How we build it.
1
Time in your business
We visit, talk to the people who’ll use it every day, and see where the time goes.
2
A clear plan
What we’ll build first, and why, agreed with you before any code.
3
Built in milestones
You see working software as it’s built, not just at the end.
4
Launch and training
We launch with your team and show everyone how it works.
Built to run your business on, not just to demo.
A quick build
- Built from the brief, exactly as written
- Works in the demo
- Hosted on whoever’s account
- No one to call when it breaks
- Hard to change once it’s live
Built with Webforward
- Built around how your team actually works, not just the brief
- We push back when there’s a better way
- Tested with your real data and your team
- Hosted and monitored in our UK data centres
- A dedicated project lead you can call
- You own the code, with no subscription to pay
Why build your own web application?
No per-user pricing
Add staff without your costs going up with every new login.
You own it outright
You own the code. There’s no subscription to pay, and you’re not renting the system from us.
Built around how you work
It follows your process, so your team isn’t working around someone else’s software.
Grows with your business
New problems always come up. Once the system is in place, adding the next thing is easy.
Nothing to install
It runs in a browser on any device, so there’s nothing to download or keep updated on your computers.
Works when you’ve closed
It can keep taking payments, sending reports and managing bookings after your team has gone home.
The people who build it, support it.
Every system is built in-house by our own team, never passed to freelancers. We’ve been doing this since 2001, and the same people look after your system once it’s live.
Built with Laravel, PHP, Tailwind, MySQL and REST APIs
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“We had issues with our online shop, including payment processing, product displays and incorrect prices. The work was completed quickly, and our shop was soon back online and better than ever.”
C Custom Body Repair Google review ★★★★★ -
“After being left in a complete mess by our previous developer, we turned to Richard and his team for help. They are a breath of fresh air. Friendly, proactive and quick to act. We have found Webforward nothing but professional and approachable. We also now have a plan of action in place to move forward. Something our previous developer had great difficulty in achieving. A big thumbs up so far.”
U UK Open College Google review ★★★★★ -
“Emily has been very responsive to all of our queries and requests. She knows that she is dealing with non tech people when she talks to us and yet manages to make all of our website wishes happen - we would definitely recommend Webforward.”
L Linden Care Homes Google review ★★★★★ -
“Richard designed my first website over 15 years ago and has continually helped me since. I've had many positive comments from customers who have seen the website. I will happily recommend his company to anyone needing their services.”
F Firetrucks4Africa Google review ★★★★★ -
“Knowledgeable and on the ball. Much better than other IT companies I've used. They've creates some outstanding solutions and bespoke coding for HSEDocs.com. Very pleased with their service, knowledge and professional attitude.”
H HSEDocs Google review ★★★★★ -
“I would highly recommend Webforward. We (Scolmore Group) have worked with them for several years now and their work has always been consistant and of great quality. We have worked together to produce five of the Groups websites so far and we have been very happy with all of them!”
S Scolmore Group Google review ★★★★★ -
“Very high quality web hosting and development. I have found that a lot of web hosting is unreliable. Web Fwd's technology certainly isn't! First class service, excellent communication and professionalism from the team. Highly recommended.”
T The Curly Hair Project Google review ★★★★★ -
“Can't recommend Webforward enough. Richard and Emily are so knowledgeable and go the extra mile to help you along the way. Great locally owned business, full marks once again.”
T The Bed Centre Google review ★★★★★
Questions we get asked.
Not sure where to start?Talk to a real person, not a ticket queue. Call 01827 781311 or send us a message.
Couldn’t we just build this ourselves with AI?
You could build a demo, and sometimes that’s enough. Running your business on it means permissions for your team, your real data moved across, connections to the tools you use, proper testing, hosting and someone to call when something needs to change. AI will also do exactly what you ask, even when it’s the wrong way to solve it. We push back and explain the better way.
Do you need to come and see how we work?
On almost every project, yes. We visit, talk to the people who’ll use the system and see how the work gets done. Teams works too if that suits you better. For data-led builds like API dashboards, we work from the data itself.
How much does a bespoke business system cost?
The cost depends on what the system needs to do. A single internal tool costs less than a platform your whole team uses. Once we understand how you work, we’ll give you a real price, not a “from £X” figure that doesn’t mean anything.
How long does development usually take?
It varies with the size of the project, but most systems are delivered in milestones over a few weeks to a few months. You’ll see working software early and often, rather than waiting until the very end to find out if it’s right.
Can you replace or improve an existing system?
Absolutely. We’ll begin by examining what you currently have, whether it was created by you or by another developer or agency. We’ll discuss what is functioning well, what isn’t, and the best approach to move forward. This might involve a complete overhaul or, in some cases, starting fresh with a rebuild.
Can you migrate our existing data?
Yes, whatever it’s currently sat in, spreadsheets or an old system, we’ll map it and migrate it, so you’re not starting from a blank page.
Will it integrate with Xero, Stripe or our CRM?
In most cases, yes. We regularly connect new systems to the accounting, payment and CRM tools businesses already rely on.
Who owns the finished platform and source code?
You do. You own the platform and the source code. There’s no subscription to pay, and you’re not renting it from us.
Do you provide training?
Yes. Once your system is built and tested, we’ll train your team to use it and provide documentation you can refer to, so everyone’s confident from day one.
What happens after launch?
We provide hosting, security, monitoring, and ongoing support all under one roof. As your business grows or changes, we’re here to help develop the platform with you.
What would make your business easier to run?
Tell us what you’d like to work better. We’ll help you figure out what the right system looks like.

